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Services Overview
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Structured, integrated and synchronised business system applications can eliminate ad hoc practices and workflow processes which may place an enterprise at risk of non-compliance with corporate procedures and statutory obligations. Such a system can also identify and report processes which deviate from defined enterprise policies

In most organizations, almost every worker relies on enterprise information to carry out their job function. Workers ideally should have simultaneous and easy access to all work related applications/data by integrating financial and non financial applications within the enterprise. Such an approach can significantly simplify the workers job functions thus improving their productivity and providing faster response to requests for information, be it from internal or external clients. End user information can be delivered electronically in the preferred delivery format and medium of the client (email attachment, web link, PDA, mobile phone, etc)

Systems can be set up so that workers can directly, easily and efficiently access information from their desktop, mobile workstation or other medium without having to rely on co-workers or subordinates to provide such information, thus removing redundant and inefficient tasks and allowing them to prepare their outcomes in less time and with the confidence that the outcomes may be less prone to incorrect or out of date data. Worker productivity can be dramatically improved by eliminating costly duplication of effort and the time required to find critical corporate information

The desired new processes can optimize and improve enterprise-wide productivity and decision making by identifying and eliminating duplicate and inconsistent information within the enterprise and empower workers to adapt quickly to changing business strategies, processes and needs

InfoSys recognizes that many businesses have considerable investment in existing specific business applications and also utilize office productivity tools such as the Microsoft Office suite. Most businesses have outlaid considerable investment and manpower training in these existing tools and applications and wherever possible these resources are retained as the backbone of new solutions. Many of the solutions offered by InfoSys endeavour to synchronize most specific business processes and applications with such productivity tools as well as the new generation of server based collaborative applications that can access/deliver enterprise data directly to documents, emails or spreadsheets, etc.

 
Productivity Services/Solutions
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Analytics, Business Intelligence
Manage budgets, create and consolidate reports, and look for trends and relationships in any part of your business.

Customer Relationship Management
Manage customer groups, create and launch marketing campaigns, track customer activity, and organize sales and after-sales.

Distribution
Track inventory, order, and purchasing management; sales forecasting; e-commerce; and warehouse management.

E-commerce
Let customers and suppliers do business with you anytime through Web sites or by connecting their system directly to yours.

Enterprise Resource Planning
ERP systems integrate where possible all data and processes of an organization into a unified system using multiple components of computer software and hardware by way of a unified database

Field Service Management
Set up and manage service contracts, enter and track service calls, view schedules, and optimize workloads across resources.

Financial, Performance Management
Control your general ledger, payables, receivables, inventory, sales process, purchasing, fixed assets, and cash flow. Perform reconciliation and collections.

HR Management
Manage your human resources from mapping, recruitment, and employee registration, to skills development and processing of payroll and benefits.

Manufacturing
Coordinate your entire manufacturing process from product configuration and supply and capacity requirements planning, to scheduling and shop floor.

Portals
Deliver access to the data, applications, and services your employees, customers, and business partners need via a Web browser, and see them work more efficiently with you.

Project Management and Accounting
Manage your resources, forecast your costs and budgets, track time and expenses, and organize contracts and billing.

Retail Management
Run retail operations from point-of-sale to delivery. Increase customer flow, speed up lines and tasks, control inventory, and automate purchasing.

Supply Chain Management
Organize single or multiple site warehouses; handle order promising, demand planning, and online collaboration with suppliers.

System Integration/System Architecture
Structured, integrated and synchronised business system applications can eliminate ad hoc practices and workflow processes which may place an enterprise at risk of non-compliance with corporate procedures and statutory obligations. Such a system can also identify and report processes which deviate from defined enterprise policies.

Work Flow
Business applications such as financial reporting, Customer Relationship Management, budget approvals, expense authorizations, purchase order approvals, customer credit authorizations and the like can be processed electronically, whereby the documents pass back of forth between worker/supervisor/manager for approval/authorisation.

 

 

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